FAQ’s

What does abitare mean?

What are your opening hours?
we are open 7 days a week until christmas!
monday, tuesday, wednesday, friday & saturday 11am-6pm
thursday 11am-7pm
sunday 12-6pm

Where are you located?
Visit our directions page.

If I see something I like on your website, how can I buy it?
If you see something you like on our site, you can use our brand new shopping cart to purchase it! Or give us a call or drop us an email and we would be happy to ship it to you!

What if the item I want is not in stock?
We will inform you if an item is out of stock and tell you how long the lead-time is expected to be for the item to come back into stock. At that point you can choose to cancel the order or to have us order it for you.

How do you ship?
We generally ship by UPS ground. If you would like faster service, express shipments can be quoted for UPS Next day, 2-day or 3-day shipping. Please call or email us and we will quote shipping ASAP.

What is your return policy?
We are pleased to accept returns, with receipt, within ten days of receiving the item for store credit only.

What is your return policy regarding sale items and special orders?
We do not accept returns on sale items or special orders.

Do you offer gift wrapping?
Yes! The majority of our items can be gift wrapped for free! We
will wrap your gift in grey tissue paper or silver gift wrap with a bright yellow ribbon.

What credit cards do you accept?
We accept Visa, Mastercard, American Express and Discover Card.

How is sales tax calculated on orders?
We collect sales tax on orders shipped to addresses in New York State. Residents in other states are responsible for complying with local state tax laws.

How can I speak with someone if I have additional questions?
Give us a call during business hours and we would be happy to answer any questions you might have! You can reach us at 718 797 3555.